MONEY-BACK POLICY

1. MONEY-BACK GUARANTEE RULES

In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you are eligible to receive a refund provided that all of the following conditions are met:

– you contact us via email info@primestrenght.io within 14 days after your initial purchase; and

– you have followed the plan for at least 14 days in a row and can demonstrate this by providing us with a screen video or screenshots of workout plan history, which you have personally passed.

We will review your application and notify you (by email) whether your application is approved.

IMPORTANT STATEMENT

Please note that only fulfillment of all the above requirements allows you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:

– Personal reasons (you don’t like the product, it did not meet your expectations etc.);

– Financial reasons (you did not expect that you will be charged, or that the services are paid etc.).

2. GENERAL REFUND RULES

Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.

Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.